Shipping policy
Last updated 6 Oct 2026
We deliver to all 14 Syrian governorates.
Fees and timing
| Governorates | Fee | Free over | Days |
|---|---|---|---|
| Damascus, Rif Dimashq | $2 | $40 | 1–2 |
| Homs, Hama, Latakia, Tartus | $3.50 | $60 | 2–3 |
| Aleppo, Idlib | $4 | $60 | 2–4 |
| Daraa, As-Suwayda, Quneitra | $3.50 | $60 | 2–3 |
| Deir ez-Zor, Raqqa, Al-Hasakah | $6 | $80 | 3–6 |
Timing starts when the order is confirmed and excludes Fridays and public holidays. Imported products usually take 10–20 days.
Tracking
You get a notification at every step, and once your order is out for delivery you can follow the courier live on the tracking page.
Receiving your order
Give the courier the 4-digit delivery code shown on the tracking page. Check the parcel before accepting it where possible.
Failed delivery
If delivery fails, the courier will contact you to try again. After two failed attempts the order may be cancelled.
